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ICU Maintenance Notice 3/14/2017

Valued Internet Café USA Client,
As part of our commitment to providing you with reliable infrastructure, we are posting this notification to inform you of upcoming network maintenance. This scheduled event may temporarily affect services physically located in our Orlando datacenter. Please review the notice below for more details:

Maintenance type:
Network Maintenance

Action to be taken:
In an effort to maximize the reliability of our services, we will be upgrading selected backbone links in our core at our Orlando.DC2 datacenter.

Scheduled Date and Time:
Start - March 16th @ 23:00 Local time (11:00 PM EDT)
End - March 17th @ 02:00 Local time (2:00 AM EDT)

Datacenter Location:

Estimated Downtime:
We understand why it's important to minimize the downtime caused by any maintenance. We will do everything we can to ensure this process is completed safely and without downtime. Since our fiber is redundant in our datacenter, your services should not be affected; however, as traffic is re-routed throughout the network, up to 5 minutes of increased latency and minor packet loss could occur during the maintenance window specified above. No significant disruption or downtime of any kind is expected during this event.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this procedure, please let us know.

Warm Regards,
The Internet Café USA Support Team

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