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ICU Maintenance Notice 1/23/2018

Valued Internet Café USA Client,
As part of our commitment to providing you with reliable infrastructure, we are posting this notification to inform you of upcoming network maintenance. Please review the notice below for more details:

Maintenance type:

In order to provide a more reliable and stable connection moving forward, our team will be replacing a line card in one of our core network routers.

Scheduled Maintenance Window:
Start - Wednesday January 24th, 2018 @ 7:00PM PST
Finish - Thursday January 25th, 2018 @ 1:00AM PST

Datacenter Location:

Affected Clients:
All clients with services in our Orlando Data Center.

Estimated Downtime:
We have engineered the network to be redundant in many layers and it is this redundancy which allows us to perform these procedures without any anticipated downtime, but as a precaution from any unintended side effects, we are bringing this maintenance to your attention. No downtime is expected, but if any does occur, our team will be doing their very best to mitigate the effects on our clients. Clients may experience intermittent connectivity, latency, or packet loss for 30 minutes during this procedure.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this procedure, please let us know.

Warm Regards,
The Internet Café USA Support Team

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