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ICU Maintenance Notice 7/1/2017

Valued Internet Café USA Client,
As part of our commitment to providing you with reliable infrastructure, we are posting this notification to inform you of upcoming network maintenance. This scheduled event may temporarily affect services physically located in our Orlando datacenter. Please review the notice below for more details:

Maintenance type:
Kernel Update - Reboot

Action to be taken:
Our team has installed an updated kernel on this server. This will allow us to perform future updates with less downtime for our clients. In order to complete the kernel installation, our team will need to reboot the affected servers.

Scheduled Date and Time:
Start - July 4th @ 7:00pm Local time (7/4/2017 - 10:00 PM EDT)
End - July 5th @ 03:00am Local time (7/5/2017 - 6:00 AM EDT)

Datacenter Location:

Estimated Downtime:
We understand the importance of keeping your sites and services online. Our team will make every effort to complete this task as quickly as possible. At this time our system administrators expect no more than 1 hour of service unavailability for each server during the maintenance window. We recommend making minimal changes on the server during the entire window.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this procedure, please let us know.

Warm Regards,
The Internet Café USA Support Team

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